How to Reset LG Washer (& When Resetting Doesn’t Work)

Whether you’ve got a new LG washing machine with bells and whistles like TurboWash, or an old reliable one, it’s likely to throw an error or just randomly stop working from time to time.

While we’ve all heard the “Have you turned it off and on again?” joke, this might not actually be the best idea with a washer! If you’re in this scenario, read on to see what best to do, common problems, and quick and easy fixes.

How to Reset Your LG Washing Machine

There’s only one way to reset your LG washing machine – and that’s by what we call a ‘hard’ reset.

With no button, your only option is to disconnect the machine from the mains power for 3-5 minutes which will erase the machine’s memory and allow it to start up from scratch.

When to Reset (and When Not to Reset) Your LG Washing Machine

If you’re resetting your LG washer due to an error code – it’s worth noting the code and checking what it means before you actually do the reset.

In essence, all the reset does is erase the code and try again, but if the code is telling you that water can’t get into or out of the machine – it’s not going to fix this. 

LG has a list of error codes published online, so follow the guide available here and fix the source if you can. If you can’t fix it yourself, it’s best to call either LG support or a local appliance technician to help. 

Tip: If your machine is still within the warranty period, don’t fiddle yourself and go straight to LG’s support team.

On the other hand, if you have fixed the fault – resetting your LG washer will let you clear the error and restart the machine to try again.

Bear in mind it’ll likely jump back to the start of the washing cycle, so if your machine is loaded with water – for the sake of your dry floors, please don’t be tempted to open the door!

Washing machine display

When Resetting Your LG Washer Doesn’t Work

As you might have guessed, resetting is unlikely to help – in most cases, you do need to fix the source of the error to get your machine back up and running.

Have a look to see what your error code means – I’ve included some below – and then the guidance on how to fix that specific problem. It might not be a quick fix, but it will get you back up and running ASAP.

Water Level Problems, Or a Leak

There might be water or moisture somewhere it shouldn’t be… OR the moisture sensor could be broken and sending off faulty signals.

How to Fix

  1. Have a look around the machine for any rogue water drops. If you find any, tighten up the hoses and connections nearby.
  2. Check that all your hoses are free-flowing, with no kinks or obvious blockages.
  3. Remove everything from the washer – prepping the floor with towels if the washing machine is full of water – and run it on a completely empty cycle with no clothes or detergent. If soapy suds appear, it’s likely you’ve used too much detergent at some point. The only way to fix this is to keep running empty cycles until the soap is all cleared out.

Drainage Problems

If your machine got the water in – but can’t get it back out, there might be a blockage somewhere, or a kink in the drainage hose.

How to Fix

  1. Check the filter – especially if you wear PPE masks, hair bobbles, or trainer socks as these are the most common culprits in my house. You’ll need to look out 3-4 large towels to prevent a minor flood as when you remove the filter, you’re also going to release all the water from the machine.
  2. Check all your hoses at the back for any obvious kinks or blockages. If there’s nothing glaring, try either removing the drainage hose completely to flush it through, or disconnecting one end and checking for a blockage.

Water Supply Issues

Your machine might not be able to get the water in; this is most common if you’ve just plugged in the appliance, or if you’re experiencing low water pressure due to a burst pipe in the area.

How to Fix

  1. If your appliance has been plugged in and worked before, check there’s not something wrong with the water in the rest of your house – just run a cold water tap and see whether the pressure is what you’d think is normal. If the tap is dry, or trickling, it’s likely a problem with the local water supply than the machine. Hang fire until the supply is back to normal, then try starting the washing machine again.
  2. If your appliance is new, double-check all the supply hoses, make sure hot-hot and cold-cold lines match up where needed, that there are no kinks in the lines, and that all the water valves are open.

Mixed Up Hot & Cold Supplies

If the water coming from the cold supply is too hot to be deemed ‘cold’, this is likely due to a mix-up with the lines. 

How to Fix

Double-check your supply lines, and make sure the cold (blue) supply is matched to the cold (blue) inlet and the hot (red) supply is matched to the hot (red) inlet. 

Sticky Buttons

If you’ve got an older appliance or kids with sticky fingers, one of the buttons on your washer might be stuck in / jammed / constantly depressed. 

How to Fix

Quite a quick fix for this one – turn the machine off, then give the buttons a good clean. Press them individually until you find the stuck one, then give that some extra attention.

A small cocktail stick or interdental brush might help you release it if it’s proving tricky.

Power & Voltage Problems

If you’ve had a power cut mid-cycle, your machine might throw an error because of the irregular electricity supply. 

How to Fix

Once the power is back on, check the circuit breaker and electric panel within your house to make sure nothing’s tripped, then reset the machine by turning off at the mains for 3-5 minutes – then turn it back on.

The Door Isn’t Closed

If the machine doesn’t believe that the door is closed – either because it’s not, or because there’s a problem with the door or latch mechanism, then there might be an error code, or the machine just might not start.

How to Fix

Check that the door is closed, and the latch is securely fixed with no rogue socks stuck in the door jam. If it’s nothing obvious, you will need to check the seal and latch, and potentially replace one or both.

Unbalanced Load

If the load is somehow unbalanced, either because heavy items have become tangled, or the machine’s just slightly overloaded, you might think a reset would help – but try this first!

How to Fix

Try to untangle and rearrange the load if you can so that it’s more balanced, then restart the machine. If this doesn’t work, remove a few items and try again.


How do I manually reset my LG washing machine?

Manual is the only way I’m afraid! Turn the machine off at the mains for 3-5 minutes, then turn it back on.

Where is the LG washing machine reset button?

There isn’t one! You just need to disconnect it from the mains power for 3-5 minutes. 

Why is my LG washer not finishing the cycle?

There are lots of reasons, but probably the most common are power outages, water supply issues, or a blocked filter. Read through the section above, and you’ll find the problem in no time. 

Read also: How to Reset Whirlpool Washing Machine

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